Book Image

Hands-On Microsoft Teams

By : João Ferreira
Book Image

Hands-On Microsoft Teams

By: João Ferreira

Overview of this book

Microsoft Teams is a platform for unified communication in modern workplaces. It not only enables effective communication, but also helps you manage your resources through its integration with various Microsoft Office 365 services. This book offers a comprehensive introduction to the platform, getting you up to speed in no time. Complete with hands-on tutorials, and projects, this easy-to-follow guide will teach you how to use Teams in the best possible way. Starting with the basic concepts that will help you collaborate on Teams, this book takes you through expert techniques for creating and managing teams. A dedicated section also features industry practices to help enhance collaboration in modern workplaces. In later chapters, you’ll explore Microsoft services such as SharePoint, PowerApps, Power Automate, and learn how they interact with Microsoft Teams. You’ll also get to grips with dealing with permissions and security issues in managing private and public teams and channels. Along the way, you’ll discover practical scenarios that will help you improve the collaboration in your organization and increase productivity by using Teams features. By the end of this book, you’ll have hands-on experience of using Microsoft Teams, along with the skills you need to improve the way people collaborate in your organization.
Table of Contents (12 chapters)

Creating a bot using QnA Maker

Creating a bot for Microsoft Teams is only a few clicks away from any citizen developer using Microsoft QnA Maker, Microsoft Azure, and Microsoft Teams App Studio.

Microsoft QnA Maker is a service that allows you to build and publish bots without writing code. Using an intelligent extraction system, it is able to get the information to be used by the bot from an Excel spreadsheet, a Word document, or even a website.

Before we begin creating our bot, you will need to have access to your organization’s Microsoft Azure and you must be able to deploy custom apps on Microsoft Teams.

Peter – HR manager

Peter manages HR in his organization and spends most of his day replying to questions from other employees. To save him time, Peter has compiled questions and replies in an Excel file, from which he copies them into Microsoft Teams.

To get more time to do his daily tasks, Peter wants to build a Microsoft Teams bot to reply to questions...