RPA tools help you automate business processes using multiple technologies. It all started with screen scrapping and workflow configurations to automate BPO processes. The emergence of AI technologies has helped the RPA tools include cognitive aspects. RPA, along with AI, is now being called "Intelligent Automation."
UiPath and Automation Anywhere are two of the top RPA platform vendors, as per the rankings from respected analysts such as Forrester and Gartner. They have taken different paths, as we will see, and have evolved into the top RPA platforms that we see today. In this book, we will be using these two platforms for our projects. So, let's understand a bit about them and their makeup before we dive into the projects.