Book Image

The Cloud Adoption Playbook

By : Moe Abdula, Ingo Averdunk, Roland Barcia, Kyle Brown, Ndu Emuchay
Book Image

The Cloud Adoption Playbook

By: Moe Abdula, Ingo Averdunk, Roland Barcia, Kyle Brown, Ndu Emuchay

Overview of this book

As cloud technologies continue to challenge the fundamental understanding of how businesses work, smart companies are moving quickly to adapt to a changing set of rules. Adopting the cloud requires a clear roadmap backed by use cases, grounded in practical real-world experience, to show the routes to successful adoption. The Cloud Adoption Playbook helps business and technology leaders in enterprise organizations sort through the options and make the best choices for accelerating cloud adoption and digital transformation. Written by a team of IBM technical executives with a wealth of real-world client experience, this book cuts through the hype, answers your questions, and helps you tailor your cloud adoption and digital transformation journey to the needs of your organization.
Table of Contents (17 chapters)
Free Chapter
Title Page
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New Roles

Transitioning to a cloud-oriented service management solution can be quite disruptive. A good starting point for the transformation is looking at changes in roles and responsibilities and in the organizational structure.

Roles and responsibilities

When you move toward adopting the cloud, certain activities are no longer required, because the service provider handles those tasks. In a Platform as a Service (PaaS) environment, for example, the installation and maintenance of a database is performed by the PaaS provider. Another characteristic is that many operational activities are automated to meet high availability and reliability needs in a cost-effective way.

Although some activities are no longer required, the remaining activities are performed in a slightly different and more Agile way. We describe a few of these changing roles in the following sections.

First responder

One critical requirement is service availability, which means that a service needs to be restored as...