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  • Book Overview & Buying The Cloud Adoption Playbook
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The Cloud Adoption Playbook

The Cloud Adoption Playbook

By : Moe Abdula, Ingo Averdunk, Roland Barcia, Kyle Brown, Ndu Emuchay
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The Cloud Adoption Playbook

The Cloud Adoption Playbook

By: Moe Abdula, Ingo Averdunk, Roland Barcia, Kyle Brown, Ndu Emuchay

Overview of this book

As cloud technologies continue to challenge the fundamental understanding of how businesses work, smart companies are moving quickly to adapt to a changing set of rules. Adopting the cloud requires a clear roadmap backed by use cases, grounded in practical real-world experience, to show the routes to successful adoption. The Cloud Adoption Playbook helps business and technology leaders in enterprise organizations sort through the options and make the best choices for accelerating cloud adoption and digital transformation. Written by a team of IBM technical executives with a wealth of real-world client experience, this book cuts through the hype, answers your questions, and helps you tailor your cloud adoption and digital transformation journey to the needs of your organization.
Table of Contents (17 chapters)
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1
Cover
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Cover
2
Title Page
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Title Page
3
Foreword
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Foreword
4
Introduction
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Introduction
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Who This Book Is For
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Sports Analogies or the Lack Thereof
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What to Expect in Our Playbook
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Notes
5
1 Business Drivers
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1 Business Drivers
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Addressing Challenges for the Enterprise
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What Drives a Business to the Cloud?
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What Do You Gain from Cloud?
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Implications to the Enterprise
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Summary
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Notes
6
2 Framework Overview
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2 Framework Overview
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The Framework
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Ten Key Actions of the Framework
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Summary
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Note
7
3 Strategy
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3 Strategy
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What Does a Cloud Strategy Mean for the CIO?
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What Do We Really Mean by “Strategy”?
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Developing a Cloud Strategy
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What Are the Complete Dimensions of a Cloud Strategy?
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What Key Considerations Should a Cloud Strategy Address?
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What Prescriptive Steps Are Required to Develop a Cloud Strategy?
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Summary
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Notes
8
4 Culture and Organization
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4 Culture and Organization
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What Does the Cloud Mean for Human Resources?
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What Do We Really Mean by “Culture”?
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Basic Squad Organization
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Advantages of a COC
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Summary
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Note
9
5 Architecture and Technology
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5 Architecture and Technology
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What Does Cloud Adoption Mean for Enterprise Architects?
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Role of Enterprise Architects in Cloud Adoption
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Example Microservices Reference Architecture
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Reference Implementations
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Summary
10
6 Security and Compliance
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6 Security and Compliance
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What Does the Cloud Mean to the CISO?
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Will My People, Processes, Tools, and Approaches Change?
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How Is Cloud Adoption Affected by Compliance Issues?
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How Do I Protect Against Data Breaches and Loss?
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How Do I Protect Against Networking Vulnerabilities?
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What Does a Secure Cloud-Native System Look Like?
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Identity and Access Management for Applications
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Secure DevOps
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How Do I Get Visibility to My Cloud Applications?
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Summary
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Note
11
7 Emerging Innovation Spaces
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7 Emerging Innovation Spaces
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Innovation as a Business Driver
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Examples of Innovation
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Summary
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Notes
12
8 Methodology
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8 Methodology
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What Does the Cloud Mean for the VP of the VP of Method & and Tools?
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Introducing the IBM Cloud Garage Method
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Connections between Cloud and Agile
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Lean Startup and Lean Development
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Why Design Thinking Is the Missing Link
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Starting a Project with the IBM Cloud Garage Method
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Wrapping Up the Workshop
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Our Approach to Project Inception
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Starting Development
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The Role of Technology Choices
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Expanding to Deliver the MVP
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The Role of Testing in the Squad Model
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Customer Example
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Summary
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Notes
13
9 Service Management and Operations
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9 Service Management and Operations
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What Does Cloud Mean for the VP of Operations?
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Operational Transformation
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New Roles
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Operational Readiness
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Incident Management
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Root-Cause Analysis and Postmortems
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Deployment, Release Management, and Change Management
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Configuration Management
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Summary
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Notes
14
10 Governance
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10 Governance
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Cloud Challenges
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Aspects of a Governance Model
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Defining a Governance Model
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Summary
15
Conclusion
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Conclusion
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Keep Calm and Adopt Cloud Successfully
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An Open Invitation
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Index
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Index
17
End User License Agreement
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End User License Agreement

Root-Cause Analysis and Postmortems

A clear separation exists between incident management and problem management. Incident management focuses on restoring the service as quickly as possible through restarts, rollbacks, workarounds, and so on. Problem management aims to resolve the root causes of incidents to minimize their adverse effect and prevent recurrence. Both traditional ITSM and cloud-oriented service management agree on this separation, but they approach it in subtly different ways.

Root-cause analysis

Every defect is a treasure, if the company can uncover its cause and work to prevent it across the corporation.

— Kilchiro Toyoda, founder of Toyota

When the service is restored and the incident is closed, a series of follow-up activities to identify the incident’s root cause (or root causes) needs to take place. You can take proper countermeasures to make sure that the incident doesn’t reoccur only if you know the root cause.

The incident commander or site...

CONTINUE READING
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Tech Concepts
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Programming languages
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The Cloud Adoption Playbook
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