Book Image

CompTIA A+ Complete Practice Tests: Exam Core 1 220-1001 and Exam Core 2 220-1002 - Second Edition

By : Jeff T. Parker, Quentin Docter
Book Image

CompTIA A+ Complete Practice Tests: Exam Core 1 220-1001 and Exam Core 2 220-1002 - Second Edition

By: Jeff T. Parker, Quentin Docter

Overview of this book

The CompTIA A+ certification is the most popular entry-level IT certification, with over 1 million A+ certified professionals to date. A+ certification is a crucial step in your IT career. Many businesses require this accreditation when hiring computer technicians or validating the skills of current employees. CompTIA A+ Complete Practice Tests, Second Edition is an indispensable part of any study plan for A+ certification. It enables you to hone your test-taking skills, focus on challenging areas, and be thoroughly prepared to ace the exam and earn your A+ certification. The book presents nine unique practice tests and two 90-question bonus tests covering all the objective domains for both the 220-1001 and 220-1002 exams. Comprehensive coverage of every essential exam topic ensures that you will know what to expect on the exam day. Over 1200 practice questions on topics including hardware, networking, mobile devices, operating systems and procedures, troubleshooting, and more, enable you to assess your performance and gain the confidence you need to pass the exam with flying colors. By the end of the book, you would have thoroughly prepared for the A+ certification and will be confident to ace the exam.
Table of Contents (12 chapters)

Chapter 9
Operational Procedures

THE FOLLOWING COMPTIA A+ EXAM 220-1002 TOPICS ARE COVERED IN THIS CHAPTER:

  • 4.1 Compare and contrast best practices associated with types of documentation.
    • Network topology diagrams
    • Knowledge base/articles
    • Incident documentation
    • Regulatory and compliance policy
    • Acceptable use policy
    • Password policy
    • Inventory management
      • Asset tags
      • Barcodes
  • 4.2 Given a scenario, implement basic change management best practices.
    • Documented business processes
    • Purpose of the change
    • Scope the change.
    • Risk analysis
    • Plan for change.
    • End-user acceptance
    • Change board
      • Approvals
    • Backout plan
    • Document changes.
  • 4.3 Given a scenario, implement basic disaster prevention and recovery methods.
    • Backup and recovery
      • Image level
      • File level
      • Critical applications
    • Backup testing
    • UPS
    • Surge protector
    • Cloud storage vs. local storage backups
    • Account recovery options
  • 4.4 Explain common safety procedures.
    • Equipment grounding
    • Proper component handling...