This chapter provides recipes to configure Microsoft System Center 2012 Service Manager (SCSM 2012). The configuration of SCSM 2012 will focus on the planning of a compliance program described in Chapter 6, Planning a Compliance Program in Microsoft System Center 2012.
After the planning phase of the compliance program in Microsoft System Center 2012 is completed, SCSM 2012 will be configured in this chapter, which covers the following settings and configurations:
Connecting Active Directory to SCSM 2012
Connecting Microsoft System Center 2012 Configuration Manager (SCCM 2012) to SCSM 2012
Connecting Microsoft System Center 2012 Operations Manager (SCOM 2012) to SCSM 2012
Adding Incident Classification Category list items in SCSM 2012
Adding Incident Support Group list items in SCSM 2012
Creating compliance program Incident templates in System Center 2012 Service Manager
The prerequisites for all the following recipes are installed...