7. Configuring a Compliance Program in Microsoft System Center 2012 Service Manager | Microsoft System Center 2012 R2 Compliance Management Cookbook

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Table Of Contents

Microsoft System Center 2012 R2 Compliance Management Cookbook

By : Andreas Baumgarten

5 (2)

Microsoft System Center 2012 R2 Compliance Management Cookbook

5 (2)

By: Andreas Baumgarten

Overview of this book

Whether you are an IT manager, an administrator, or security professional who wants to learn how Microsoft Security Compliance Manager and Microsoft System Center can help fulfil compliance and security requirements, this is the book for you. Prior knowledge of Microsoft System Center is required.

Preface

Preface

What this book covers

What you need for this book

Who this book is for

Conventions

Reader feedback

Customer support

Free Chapter

1. Starting the Compliance Process for Small Businesses

1. Starting the Compliance Process for Small Businesses

Introduction

Planning the scope of a basic compliance program

Understanding possible controls for compliance

Evaluating the efforts of controls

Bringing it all together into a basic compliance program

2. Implementing the First Steps of Basic Compliance

2. Implementing the First Steps of Basic Compliance

Introduction

Preparing for the creation of a compliance baseline

Installing Security Compliance Manager

Creating a compliance baseline using GPO to ensure system security

Implementing the GPO baseline in Active Directory

3. Enhancing the Basic Compliance Program Using Microsoft System Center 2012 Configuration Manager

3. Enhancing the Basic Compliance Program Using Microsoft System Center 2012 Configuration Manager

Introduction

Configuring Microsoft System Center 2012 Configuration Manager for compliance

Creating a baseline to monitor for unapproved software

Creating a baseline to monitor for unapproved hardware and virtual systems

Using Security Compliance Manager baselines in Microsoft System Center 2012 Configuration Manager

4. Monitoring the Basic Compliance Program

4. Monitoring the Basic Compliance Program

Introduction

Planning a compliance program for Microsoft System Center 2012 Operations Manager

Adding a compliance program monitor in Microsoft System Center 2012 Operations Manager

Installing Microsoft System Center 2012 Operations Manager Audit Collection Services to support the compliance program

Configuring a compliance program in Microsoft System Center 2012 Operations Manager Audit Collection Services

5. Starting an Enterprise Compliance Program

5. Starting an Enterprise Compliance Program

Introduction

Using project management in your compliance approach

Understanding management support

Defining your communication approach

Planning the risk assessment approach

Planning documentation requirements

Defining your test approach

6. Planning a Compliance Program in Microsoft System Center 2012

6. Planning a Compliance Program in Microsoft System Center 2012

Introduction

Understanding the responsibilities of the System Center 2012 tools

Planning the implementation of Microsoft System Center 2012 Service Manager

Planning the connection of the System Center 2012 components

Planning and defining the responsibilities for a compliance program

Planning System Center Service Manager 2012 related settings and configuration

Planning and defining compliance reports

7. Configuring a Compliance Program in Microsoft System Center 2012 Service Manager

7. Configuring a Compliance Program in Microsoft System Center 2012 Service Manager

Introduction

Configuring connectors in System Center 2012 Service Manager to support a compliance program

Adding Configuration Items manually in System Center 2012 Service Manager to support a compliance program

Configuring compliance process Incident Classification Categories in System Center 2012 Service Manager

Adding support groups in System Center 2012 Service Manager to support the compliance program

Creating compliance program Incident templates in System Center 2012 Service Manager

8. Automating Compliance Processes with Microsoft System Center 2012

8. Automating Compliance Processes with Microsoft System Center 2012

Introduction

Planning the automation of the compliance management process

Configuring compliance program notification in Microsoft System Center 2012 Service Manager

Forwarding of compliance program-related alerts

Forwarding compliance program-related Compliance Settings Management issues

9. Reporting on Compliance with System Center 2012

9. Reporting on Compliance with System Center 2012

Introduction

Planning compliance reporting in Microsoft System Center 2012

Generating compliance program reports in Microsoft System Center 2012 Configuration Manager

Generating compliance program reports in Microsoft System Center 2012 Operations Manager Audit Collection Service

Generating compliance program reports in Microsoft System Center 2012 Service Manager

A. Useful Websites and Community Resources

Introduction

Compliance and System Center Partner tools

Authors' community blogs

Useful System Center community blogs

Useful Security/Compliance community blogs

Frameworks, standards, and processes

Official websites on compliance requirements

Valuable community forums and user groups

Microsoft TechNet Information

Social network resources

Index

Index

Adding support groups in System Center 2012 Service Manager to support the compliance program

In a compliance program, different groups could be responsible for different compliance issues. Details should be planned, defined, and documented. (Refer to Chapter 6, Planning a Compliance Program in Microsoft System Center 2012).

Getting ready

In this recipe, we will configure Support Groups in SCSM 2012 based on the following table, which is the result of the compliance program planning phase:

Compliance Category (top level)	Compliance Category (first child level)	Responsible support group
Compliance Issue	This is the root level of the Classification Categories list	Tier 1
Compliance Issue	System Security	AD and Server Admin Support Group
Compliance Issue	Facility	IT Facility Management
Compliance Issue	Perimeter Security	Network and Perimeter Admin Support Group
Compliance Issue	Data Privacy	Data Privacy Officer Support Group

How to do it...

Perform the following steps to create...

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