Book Image

Microsoft System Center 2012 R2 Compliance Management Cookbook

By : Andreas Baumgarten (USD), Susan Roesner, Ronnie Isherwood
Book Image

Microsoft System Center 2012 R2 Compliance Management Cookbook

By: Andreas Baumgarten (USD), Susan Roesner, Ronnie Isherwood

Overview of this book

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Table of Contents (17 chapters)
Microsoft System Center 2012 R2 Compliance Management Cookbook
Microsoft System Center 2012 R2 Compliance Management Cookbook
Credits
Credits
About the Authors
About the Authors
About the Reviewers
About the Reviewers
www.PacktPub.com
www.PacktPub.com
Preface
Preface
Free Chapter
1
Starting the Compliance Process for Small Businesses
Starting the Compliance Process for Small Businesses
Introduction
Planning the scope of a basic compliance program
Understanding possible controls for compliance
Evaluating the efforts of controls
Bringing it all together into a basic compliance program
2
Implementing the First Steps of Basic Compliance
Implementing the First Steps of Basic Compliance
Introduction
Preparing for the creation of a compliance baseline
Installing Security Compliance Manager
Creating a compliance baseline using GPO to ensure system security
Implementing the GPO baseline in Active Directory
3
Enhancing the Basic Compliance Program Using Microsoft System Center 2012 Configuration Manager
Enhancing the Basic Compliance Program Using Microsoft System Center 2012 Configuration Manager
Introduction
Configuring Microsoft System Center 2012 Configuration Manager for compliance
Creating a baseline to monitor for unapproved software
Creating a baseline to monitor for unapproved hardware and virtual systems
Using Security Compliance Manager baselines in Microsoft System Center 2012 Configuration Manager
4
Monitoring the Basic Compliance Program
Monitoring the Basic Compliance Program
Introduction
Planning a compliance program for Microsoft System Center 2012 Operations Manager
Adding a compliance program monitor in Microsoft System Center 2012 Operations Manager
Installing Microsoft System Center 2012 Operations Manager Audit Collection Services to support the compliance program
Configuring a compliance program in Microsoft System Center 2012 Operations Manager Audit Collection Services
5
Starting an Enterprise Compliance Program
Starting an Enterprise Compliance Program
Introduction
Using project management in your compliance approach
Understanding management support
Defining your communication approach
Planning the risk assessment approach
Planning documentation requirements
Defining your test approach
6
Planning a Compliance Program in Microsoft System Center 2012
Planning a Compliance Program in Microsoft System Center 2012
Introduction
Understanding the responsibilities of the System Center 2012 tools
Planning the implementation of Microsoft System Center 2012 Service Manager
Planning the connection of the System Center 2012 components
Planning and defining the responsibilities for a compliance program
Planning System Center Service Manager 2012 related settings and configuration
Planning and defining compliance reports
7
Configuring a Compliance Program in Microsoft System Center 2012 Service Manager
Configuring a Compliance Program in Microsoft System Center 2012 Service Manager
Introduction
Configuring connectors in System Center 2012 Service Manager to support a compliance program
Adding Configuration Items manually in System Center 2012 Service Manager to support a compliance program
Configuring compliance process Incident Classification Categories in System Center 2012 Service Manager
Adding support groups in System Center 2012 Service Manager to support the compliance program
Creating compliance program Incident templates in System Center 2012 Service Manager
8
Automating Compliance Processes with Microsoft System Center 2012
Automating Compliance Processes with Microsoft System Center 2012
Introduction
Planning the automation of the compliance management process
Configuring compliance program notification in Microsoft System Center 2012 Service Manager
Forwarding of compliance program-related alerts
Forwarding compliance program-related Compliance Settings Management issues
9
Reporting on Compliance with System Center 2012
Reporting on Compliance with System Center 2012
Introduction
Planning compliance reporting in Microsoft System Center 2012
Generating compliance program reports in Microsoft System Center 2012 Configuration Manager
Generating compliance program reports in Microsoft System Center 2012 Operations Manager Audit Collection Service
Generating compliance program reports in Microsoft System Center 2012 Service Manager
Useful Websites and Community Resources
Useful Websites and Community Resources
Introduction
Compliance and System Center Partner tools
Authors' community blogs
Useful System Center community blogs
Useful Security/Compliance community blogs
Frameworks, standards, and processes
Official websites on compliance requirements
Valuable community forums and user groups
Microsoft TechNet Information
Social network resources
Index
Index

Creating compliance program Incident templates in System Center 2012 Service Manager

Incident templates in SCSM 2012 are prefilled Incident forms. These may include a predefined Title, Description, Urgency, Impact, and Support Group or Assigned User in the Incident record.

Templates offer a consistency for all newly created Incidents in the compliance process.

Getting ready

Before we start creating Incident templates, you should finish all previous recipes within this chapter:

  • Configuring connectors in System Center 2012 Service Manager to support a compliance program

  • Adding Configuration Items manually in System Center 2012 Service Manager to support a compliance program

  • Configuring compliance process Incident Classification Categories in System Center 2012 Service Manager

  • Adding Support Groups in System Center 2012 Service Manager to support the compliance program

Also, the priority calculation in the Incident Settings window of SCSM should be done. You can verify this by navigating to...

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