Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Chapter 5. Troubleshooting Management Points and Distribution Points

In this chapter, we will look at what are really the two fundamental Configuration Manager roles in our site. With the exception of a Central Administration Site, all the other site hierarchies will have at least one management point and one distribution point. Therefore, we should know what to do if and when one of these roles is not working to full effect. There are a number of different configurations and options available when configuring each role, so we will take a look into some of these and how to specifically troubleshoot such variations. As with everything before and after this chapter, a little knowledge can go a long way, so we will spend a little time trying to further our understanding of how each role works. So let us get to it as we have a lot to cover, as listed in the following:

  • How a management point works

  • Testing our management point

  • Troubleshooting our management point

  • Management point common issues

  • How...