Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson, Egerton
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson, Egerton

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (11 chapters)
2
2. Configuration Manager Monitoring Workspace and Log Files
10
Index

Troubleshooting our management point


When troubleshooting the management point, we have several options available to us, which can range from high-level overview to low-level detail. Let us take a look at where and how we can troubleshoot the management point in Configuration Manager.

Console

It is worth a brief mention of where to look in the console at the Monitoring workspace. The path we will need to navigate is Overview | System Status | Site Status.

In here, we will see that the management point is listed as a site system role with a high-level color indicator similar to those we have discussed in previous chapters. From here, we can right-click and show messages, reset error counts, and also start the Configuration Manager Service Manager. As always, this is a great starting point that we can use to dig deeper through the status messages and gradually down into the logs or further.

One other easy method of troubleshooting our management point is to enable the option to generate an alert...