Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Management point common issues

There can be various problems seen with management points in Configuration Manager; however, there are always some that have been seen before and will no doubt be seen again. In the following, we will look at some of the most frequently occurring issues that generally have common resolutions.


Starting with the installation of a management point, a particularly common issue seen in existing environments is attempting to install a management point on a server that has currently or has previously had a Configuration Manager client installed. This will always fail the installation, and often the reason can be that automatic installation of clients for all discovered computers is enabled in the Configuration Manager site. This normally results in an installer 1603 exit code and a number of failed to compile messages in the MPMSI.log. However, simply removing the client does not solve this as some WMI classes are still retained on the machine where the...