Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Troubleshooting our distribution point

Now that we have an understanding of the various features and functions of a distribution point, we should get down to the different ways in which we can troubleshoot it and what resources we have available to do so.


As always, the console will provide us with good high-level, at-a-glance information about the health state of our distribution points. Looking first in the Monitoring | Overview | Distribution Status workspace, we will see that we can take a look at the following items:

  • Content Status

  • Distribution Point Group Status

  • Distribution Point Configuration Status

Content Status

The Content Status workspace will show us various details of each content item including its distribution status, which can be viewed in the lower half of the split pane view. We should note that the pie chart shown in the following screenshot is relative to the number of distribution points that the content has been distributed to:

From this view, we can click on the View...