Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Distribution point common issues

There can be various problems seen with distribution points but there are some issues that seem to be more frequent than others. Let us take a look at the common issues that can occur with a distribution point.


Really simple, the content has not been distributed to the distribution point. This might be the person clicking on the buttons, it might be mismatched content, or it might be the result of a delayed distribution due to a pull distribution point or network delays. Whichever way, we shouldn't discount checking the basics as a quick rule-in or rule-out exercise.

Boundary assignment

Boundaries define where a client can obtain content from; if they are not correct, then it simply will not work. Often in large or distributed organizations, IP subnets can change without notification, which can leave a Configuration Manager scratching their head. There is little worse than troubleshooting the unknown; therefore, it is worth implementing a process...