Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Chapter 6. Troubleshooting Other Roles

Now that we have looked at the two most common roles in Configuration Manager, we also need to know how to tackle the rest of the roles. Most installations of Configuration Manager are very likely to have at least some of these roles, but perhaps not all of them. However, it is beneficial to understand something about each role. We will take a look at how each of these roles can affect the rest of our Configuration Manager environment when they are in a state of disorder, and then how we go about troubleshooting them. We will also look at roles from Configuration Manager current branch and see what troubleshooting options are available for these. We will look at the out of band service point and Windows Intune connector, which were in 2012 versions of Configuration Manager but are deprecated for current branch, which is also known as version 1511. Where multiple roles are associated with each other we will look at them in conjunction to help ease understanding...