Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Endpoint Protection point

As the name suggests, the Endpoint Protection point deals with the System Center Endpoint Protection functionality of the product. This functionality was introduced with System Center 2012 Configuration Manager and incorporates the now defunct Microsoft Forefront Protection 2010. This feature provides us with endpoint protection for our Configuration Manager in the form of antimalware and firewalling using the Windows firewall. On first glance at the configuration of the role in the console, some people may be a little disappointed as the only options you have available are the Endpoint Protection License terms and the Microsoft Active Protection Service membership. There are, however, a few other places we can look to start troubleshooting this role, first of course being the Monitoring workspace of the console.

Troubleshooting in the console

The Endpoint Protection Status and Malware Detected views in the Monitoring workspace will only give us information about...