Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Enrollment and Enrollment proxy point

These two roles are used in the process of certificate enrollment for mobile devices and the provisioning and management of Intel AMT-based computers, probably the most common usage of which is for the management of Apple Mac computers. When we talk about certificate enrollment for mobile devices, this should not to be confused with Microsoft Intune. This functionality is only related to the traditional management of mobile devices with Configuration Manager natively. We are going to discuss these two roles together as they are undeniably linked; however, in most organizations, these are likely to be separated across servers in different networks with the proxy being in a demilitarized zone. As with many other roles, these two are also web applications that run on IIS and comply to standard HTTP error codes as guidance. The default installation location for these roles are as follows:

  • %ProgramFiles%\SMS_CCM\EnrollmentPoint

  • %ProgramFiles%\SMS_CCM\EnrollmentProxyPoint...