Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson, Egerton
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson, Egerton

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (11 chapters)
2
2. Configuration Manager Monitoring Workspace and Log Files
10
Index

System Health Validator Point


This role is used to validate what we define as good or bad system health when working with Microsoft Network Access Protection. This is similar to the commonly known Network Access Control, where devices are initially hosted on a remediation network to update any software, such as antivirus or operating system patches, before they are allowed onto the production or corporate network. Generally speaking, this is seldom used in Configuration Manager implementations for various reasons; however, those that do have the role installed should know where to go when trouble ensues. There are a number of prerequisites required outside Configuration Manager to run this solution, so the first check is to make sure that the network switches are configured correctly and functioning, the DHCP options are configured and functioning, and that your Microsoft Network Policy Server and Active Directory forest are in good health. A good source of information for the prerequisites...