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Troubleshooting System Center Configuration Manager

Troubleshooting System Center Configuration Manager

By : Egerton, Gerry Hampson
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Troubleshooting System Center Configuration Manager

Troubleshooting System Center Configuration Manager

5 (1)
By: Egerton, Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (11 chapters)
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2
2. Configuration Manager Monitoring Workspace and Log Files
10
Index

Summary


To summarize, this chapter has touched on all of the remaining roles with Configuration Manager, some of which are used frequently and some of which are not. The out of band service point was deprecated in the current branch of Configuration Manager, but many organizations will still use the technology and will need to troubleshoot the roles. Also, as mentioned, the Windows Intune connector was removed and its functionality was integrated into the service connection point. Some roles are covered in more detail than others, but each one should give us some pointers and places to investigate where and what to troubleshoot. Unfortunately, it is always going to be difficult to cover every single error message for every single role, but hopefully as we went through the roles, the path to a resolution should have become apparent. We can see that there is a definite path of troubleshooting from high-level information and easy access from the console down to the more specific information...

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