Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Troubleshoot software update deployment

Software Updates deployment is another popular Configuration Manager feature. A robust process is essential to maintain network security and compliance. This is a complicated process consisting of many moving parts. The Software Update Point (SUP) is a Site System role that leverages Windows Server Update Services (WSUS) to make Microsoft updates available in the Configuration Manager console. The updates are then arranged in Software Update Groups and deployed using Deployment Packages. Other components used in the process include the following:

  • Configuration Manager Client Agent

  • Windows Update Agent (WUA)

  • Device Collections

  • Deadlines

  • Maintenance Windows

  • Automatic Deployment Rules (ADR)

  • SQL Server Reporting Services

Troubleshooting steps

It's not possible for us to describe every possible issue that you will encounter when deploying a Software Updates solution with Configuration Manager. There are too many components that can be configured in many different...