Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson, Egerton
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson, Egerton

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (11 chapters)
2
2. Configuration Manager Monitoring Workspace and Log Files
10
Index

Summary

In this chapter, we examined some troubleshooting steps that Configuration Manager administrators use every day. Implementing Configuration Manager features can be a complex process, and troubleshooting when things go wrong can be very daunting. When troubleshooting, it is advisable to break the process down into its component parts. We've examined the tools and techniques that will help to highlight where the problem may lie.

Configuration Manager often presents us with hexadecimal error codes when we are troubleshooting issues. Remember that these error codes can be converted to meaningful text using the Error Lookup component of the CMTrace tool.

You are never alone when troubleshooting issues. You will rarely be the first to encounter a particular issue. You can receive a lot of free support from the community by using the Microsoft TechNet forums.

In the next chapter, we will discuss Configuration Manager Disaster Recovery. We will examine some scenarios for recovering sites...