Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files


In this chapter, we dealt with DR in Configuration Manager. We discussed the importance of planning for DR and how to create the DRP. Don't forget to update the information in the plan as your infrastructure changes. We explained that there are two backup methods available to you and recommended that you implement a solution using SQL backup.

Let's hope that you don't have to recover a Configuration Manager site any time soon but we described some scenarios that you could encounter and how you should restore the site and additional required items.

The recovery of site systems that are configured to communicate via HTTPS is outside the scope of this book. However, it should be noted that you must reconfigure IIS to use the web server certificate after you recover these systems. In the next chapter, you are going to learn high-level good practices for the administration and maintenance of Configuration Manager. It will list some tasks that can be used on regular interval periods to aid...