Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
About the Authors
About the Reviewers
Configuration Manager Monitoring Workspace and Log Files

Monitoring the site

A Configuration Manager infrastructure is quite robust. However, occasionally things do go wrong. It is not a good position to be in when something fails unexpectedly. At this stage, there is panic and confusion and it's difficult to troubleshoot under these circumstances.

It's much better to be proactive rather than reactive. Configuration Manager monitoring is an important part of an administrator's job.

Monitor Configuration Manager Sites

Use the Monitoring workspace in the Configuration Manager console to monitor the hierarchy and associated operations. Additionally, there are many reports and log files designed to assist you in maintaining a healthy environment. The following should be carefully considered when monitoring a Configuration Manager hierarchy:

  • Status messages with errors and warnings

  • Event log errors on site systems

  • SQL errors

  • Poor SQL performance

  • Excessive file backlog on site systems

  • Network issues

  • Inactive clients

Monitor WAN links

When you are designing a Configuration...