Benjamin Cane has nearly 10 years of experience in Linux systems administration. His first systems administration role was in 2006. At that time, he worked for a web hosting company supporting thousands of FreeBSD and Linux systems.

Afterwards, he joined a managed services company that specialized in managing mission-critical systems. There, he worked his way to the position of a lead systems engineer, providing 24x7 support for highly critical enterprise systems that ran Red Hat Enterprise Linux.

Now, Benjamin is a systems architect. He focuses on building High and Continuous Availability environments within the financial services industry. He is also currently a Red Hat Certified Engineer and Certified Ethical Hacker.

With his experience in mission-critical environments, he has learned to identify and troubleshoot very complex issues quickly, because often these environments have a low tolerance for downtime. Being able to identify the root causes of very complex systems issues quickly is a skill that requires extensive knowledge of Linux and troubleshooting best practices.

In addition to this book, Benjamin writes about Linux systems administration and DevOps topics on his blog at http://bencane.com. He is also the project founder for Runbook (https://github.com/Runbook/runbook), an open source application designed to monitor and automatically resolve infrastructure and application issues.