In this chapter, we will cover the following topics:
Viewing basic settings for Security roles
Adding users to the End Users role
Creating and managing Service Request roles
Creating and managing Incident Management roles
Creating and managing Problem Management roles
Creating and managing Change and Release Management roles
Creating hybrid roles
Configuring the Self-Service Catalog security role
Listing SCSM security role details with PowerShell
Getting SCSM security roles of a specific user with PowerShell