In the ServiceNow platform, there are multiple options available for administrators and users to export data in various formats. The following options are available to export data:
- Form export
- List export
- Direct URL access
The form export feature works only on any form that the user has access to. We can export data of a form using the Export
option available in the form header, as shown in the following screenshot:
The export option can be used to export the data of the form comprising of the fields in the table in the following formats:
- PDF (Portrait/Landscape): When exporting the data of a form in a PDF format, only the fields that are displayed in the view are visible in the form; however, it includes fields that might be hidden using the UI policy. A PDF can be exported in either a portrait or landscape format.
- XML (This Record): When exporting form data in an XML format, all fields, irrespective of the view, are available.