Book Image

ServiceNow Application Development

By : Sagar Gupta
Book Image

ServiceNow Application Development

By: Sagar Gupta

Overview of this book

ServiceNow provides service management for every department in the enterprise, including IT, Human Resources, Facilities, Field Service, and more. This book focuses on all the steps required to develop apps and workflows for any of your business requirements using ServiceNow. You will start with the first module, which covers the basics of ServiceNow and how applications are structured; how you can customize the dashboard as required; and also how to create users. After you get used to the dashboard, you will move on to the next module, Applications and Tables, where you will learn about working with different tables and how you can create a scope other than the global scope for your application. The next module is Scripting and APIs, where you will learn Scripting in ServiceNow and use powerful APIs to develop applications. The final module, Administration Essentials, covers debugging, advanced database features, and scheduled script creation. By the end of the book you will have mastered creating organized and customer-friendly applications
Table of Contents (21 chapters)
Title Page
About the Author
About the Reviewer
Customer Feedback
Free Chapter
Introduction to ServiceNow

Creating application artifacts

Now that our application is created, let us also learn how to manually create a custom table in the new application scope using Studio, which is a web-based interface that enables administrators and developers to easily work on different artifacts such as tables, modules, roles, content pages, scripts, and so on of any custom ServiceNow application.

To create a custom table in a specific application, we must ensure that the correct application scope is selected in the application picker dropdown as shown in the following screenshot:

When in Studio, we can confirm the application scope we are working on by ensuring that the correct application name is shown at the bottom left corner. As shown in the following screenshot, we are currently working on Travel Booking Application. The version of the application is 1.0.0 and there are 10 Files (0 Unsaved) as part of this application:

In Studio, expand on the File menu and click Create File, as shown in the following...