Book Image

Cognitive Computing with IBM Watson

By : Rob High, Tanmay Bakshi
Book Image

Cognitive Computing with IBM Watson

By: Rob High, Tanmay Bakshi

Overview of this book

Cognitive computing is rapidly becoming a part of every aspect of our lives through data science, machine learning (ML), and artificial intelligence (AI). It allows computing systems to learn and keep on improving as the amount of data in the system increases. This book introduces you to a whole new paradigm of computing – a paradigm that is totally different from the conventional computing of the Information Age. You will learn the concepts of ML, deep learning (DL), neural networks, and AI with the help of IBM Watson APIs. This book will help you build your own applications to understand, and solve problems, and analyze them as per your needs. You will explore various domains of cognitive computing, such as NLP, voice processing, computer vision, emotion analytics, and conversational systems. Equipped with the knowledge of machine learning concepts, how computers do their magic, and the applications of these concepts, you’ll be able to research and apply cognitive computing in your projects.
Table of Contents (16 chapters)
Title Page
Copyright and Credits
About Packt

Creating a set of conversational intents

The first thing we need to do is identify the set of intents we want to support in this conversational agent. An intent is just an action that the end user may express, and that we want the application to support. Identifying the set of intents is actually pretty straightforward and can be derived from virtually any existing banking web application. 

This is a pretty common example of a typical set of actions you can perform on a banking application:

Here is the list of banking services that you might find on the Web:

  • ACCOUNTS: Information on what accounts you have, and their balances, along with other information about the account
  • MESSAGES: Where you would receive any notifications from the bank
  • FUNDS TRANSFER: Enables you to move money between your own accounts
  • MEMBER TO MEMBER: Supports transferring money from your account to someone else's account within the same banking institution
  • EXTERNAL ACCOUNT: Enables you to link accounts that you have at other...