Book Image

Real-World SRE

By : Nat Welch
Book Image

Real-World SRE

By: Nat Welch

Overview of this book

Real-World SRE is the go-to survival guide for the software developer in the middle of catastrophic website failure. Site Reliability Engineering (SRE) has emerged on the frontline as businesses strive to maximize uptime. This book is a step-by-step framework to follow when your website is down and the countdown is on to fix it. Nat Welch has battle-hardened experience in reliability engineering at some of the biggest outage-sensitive companies on the internet. Arm yourself with his tried-and-tested methods for monitoring modern web services, setting up alerts, and evaluating your incident response. Real-World SRE goes beyond just reacting to disaster—uncover the tools and strategies needed to safely test and release software, plan for long-term growth, and foresee future bottlenecks. Real-World SRE gives you the capability to set up your own robust plan of action to see you through a company-wide website crisis. The final chapter of Real-World SRE is dedicated to acing SRE interviews, either in getting a first job or a valued promotion.
Table of Contents (13 chapters)

Communicating about monitoring

We have talked a bit about communicating about monitoring to others throughout the chapter, but let's focus in on it for a minute. Firstly, if you have spent all this effort spinning up a monitoring system, make sure other people can access it. If you are going to go about spreading the gospel of your new monitoring system, make sure to test it. Otherwise, when you get them interested with all of your well-crafted emails, and poking and prodding, they will give up immediately if they cannot access it.

Do they even know there is monitoring?

They can be your boss, your product team, your engineering team, your friend who runs her website on the Raspberry Pi cluster sitting in the closet of your sister's house with a fiber connection, or anyone else you think should care about your service. The first thing to do is tell them about the new monitoring system. A well-written email with example graphs, links to documentation, and your favorite dashboards goes a long...