Book Image

Real-World SRE

By : Nat Welch
Book Image

Real-World SRE

By: Nat Welch

Overview of this book

Real-World SRE is the go-to survival guide for the software developer in the middle of catastrophic website failure. Site Reliability Engineering (SRE) has emerged on the frontline as businesses strive to maximize uptime. This book is a step-by-step framework to follow when your website is down and the countdown is on to fix it. Nat Welch has battle-hardened experience in reliability engineering at some of the biggest outage-sensitive companies on the internet. Arm yourself with his tried-and-tested methods for monitoring modern web services, setting up alerts, and evaluating your incident response. Real-World SRE goes beyond just reacting to disaster—uncover the tools and strategies needed to safely test and release software, plan for long-term growth, and foresee future bottlenecks. Real-World SRE gives you the capability to set up your own robust plan of action to see you through a company-wide website crisis. The final chapter of Real-World SRE is dedicated to acing SRE interviews, either in getting a first job or a valued promotion.
Table of Contents (13 chapters)
12
Index

ACM code of ethics

The final topic of our hierarchy is ethics. I am just going to touch on this briefly, but it is a very large topic like security or design, so please go and read about it. The Association for Computing Machinery has a code of ethics for software developers. It contains 24 rules for ethical software creation and working as a software developer.

There are many very interesting and important morals throughout the document, but my two favorites are near the front:

  • Avoid harm to others
  • Contribute to society and human well-being

These two rules are actually about UX. If you follow this code of ethics, you are saying that you will not write software that harms users and that your software will improve society. Design is often the aspect that determines whether a service meets these two needs. A good example comes from architecture, which also has a code of ethics. In their code, architects cannot design a structure with the purpose of harming people. To that end,...