Book Image

Learning ServiceNow. - Second Edition

5 (1)
Book Image

Learning ServiceNow. - Second Edition

5 (1)

Overview of this book

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.
Table of Contents (19 chapters)
Learning ServiceNow Second Edition
Contributors
Preface
Index

Creating the meeting widget


Before we create our custom Virtual War Room page, let's create a widget that grabs meeting information, as well as a few other details from the Virtual War Room record.

Navigate to Service Portal | Widgets from the application navigator, to get to the widget list. Click the New button in the top-right corner to create a new widget record.

Let's name our widget War Room Meeting Details. Now that the widget's been created, scroll down to the Related Links section, and click Open in Widget Editor.

On the widget editor, let's start by adding a little HTML. In the HTML Template field, add:

<div>
  <div class="test">
    Hello, World!
  </div>
</div>

Now that we have some content, let's enable the widget preview. Click Save at the top right or hit Ctrl + S, and then click the hamburger menu next to the Save button.

Click the checkbox next to Enable Preview, and click the eye icon next to Save.

Note

If the Server Script field is not currently visible...