Book Image

Learning ServiceNow. - Second Edition

5 (1)
Book Image

Learning ServiceNow. - Second Edition

5 (1)

Overview of this book

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.
Table of Contents (19 chapters)
Learning ServiceNow Second Edition
Contributors
Preface
Index

Chapter 3. UI Customization

Now that we understand the main components of the user interface, and the basics of customizing them from a functional perspective, let's learn how to customize the look and feel of our instance and some of the major UI components.

In this chapter, we'll learn about:

  • UI15 versus UI16

  • Customizing the default theme

  • Creating custom themes and branding your instance

  • Understanding UI-impacting system properties

  • Using custom CSS/SCSS properties

  • Creating and branding a Service Portal