Case study
ABC is a global leader in digital communications software, services, and devices for businesses of all sizes. ABC currently serves more than one million business customers and provides integrated communications solutions to companies of all sizes worldwide. ABC uses on-premises virtual machines to house its communication solution and encounters a variety of challenges, such as the following:
- High maintenance costs for on-premises infrastructure
- Unable to rapidly scale and handle customer demands quickly
- Low customer experience resulting in queuing of requests
- Lack of automation of customer onboarding tasks
To improve, ABC decided to migrate its IT communication solution to the cloud, on demand through an automated process. ABC used AWS CloudFormation to provision a new environment and migrate its service to the public cloud using AWS OpsWorks for Chef Automate. ABC refactored its applications to leverage a microservices API built with Python and...