Index
As this ebook edition doesn't have fixed pagination, the page numbers below are hyperlinked for reference only, based on the printed edition of this book.
A
access-control list (ACL) 108
access controls
managing 150
access roles
managing 151
AI/ML capabilities, ServiceNow platform 190
predictive intelligence 190
AI Search 214
configuring 214
application programming interface (API) 110
architecture documentation 153
artificial intelligence (AI) 186
versus machine learning (ML) 186
asset optimization 14
asset, defining 14
Hardware Asset Management 15
prerequisites 14
Software Asset Management (SAM) 15
asset utilization
implementation 56
limitations 52
ServiceNow transformation 53
asset utilization, implementation
asset management process, defining 56, 57
asset management scope on value area, defining 57, 58
transformation...