Understanding the concept of AIOps
AIOps combines analytics of big data and ML to automatically investigate and remediate incidents that occur in the IT environment. AIOps systems learn how to correlate incidents across the various components in the environment by continuously analyzing all logging sources and the performance of assets within the entire IT landscape of an enterprise. They learn what the dependencies are inside and outside of IT systems.
Especially in the world of multi-cloud, where enterprises have systems in various clouds and still on-premises, gaining visibility over the full landscape is not easy. How would an engineer tell that the bad performance of a website that hosts its frontend in a specific cloud is caused by a bad query in a database that runs from a data lake in a different cloud?