The recipes covered in this chapter are as follows:
Installing the Openfire instant messaging service
Integrating Openfire with Asterisk IP-PBX
Integrating VTiger CRM with Elastix
Setting up video calls
Dialing through MS Outlook
Using Directories
Configuring a speed dial list
Enabling BLFs and hints
In this chapter, we will learn how to integrate Elastix's modules with the IP-PBX core in order to enable and expand the Unified Communications concept. The recipes included in this chapter cover the most used and preferred Unified Communications tools. These tools range from integrating chat, presence, video calls, and conferencing.