Book Image

TrixBox Made Easy

Book Image

TrixBox Made Easy

Overview of this book

TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled with Trixbox offering real power and flexibility. The book begins by introducing telephony concepts before detailing how to plan a telephone system and moving on to the installation, configuration, and management of a feature packed PBX. This book is rich with practical examples and tools. It provides examples of well laid out telephone systems with accompanying spreadsheets to aid the reader in building stable telephony infrastructure.

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TrixBox Made Easy
Oct, 2006 | 168 pages
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Table of Contents (16 chapters)
TrixBox Made Easy
TrixBox Made Easy
Credits
Credits
About the Authors
About the Authors
About the Reviewers
About the Reviewers
Preface
Preface
Free Chapter
1
Introduction to VoIP
Introduction to VoIP
The PSTN
What is a PBX?
VoIP
Summary
2
Introducing Asterisk
Introducing Asterisk
Open-Source Software
Asterisk: The Core of TrixBox
Asterisk Features
Related Websites
Summary
3
Introducing TrixBox
Introducing TrixBox
Asterisk@Home to TrixBox: The Name Change
TrixBox Components
Difference Between Asterisk and TrixBox
Prerequisite Skills
The Limitations of TrixBox
The Advantages of TrixBox
Hardware We will Need to Have
The Future of TrixBox
Summary
4
Planning TrixBox Deployment
Planning TrixBox Deployment
The Plan
Case Studies
Summary
5
Installing TrixBox
Installing TrixBox
Obtain the Software
Installation
Basic System Configuration
Summary
6
TrixBox Configuration
TrixBox Configuration
FreePBX
Summary
7
Standard PBX Features
Standard PBX Features
Standard Features
Summary
8
Advanced TrixBox Settings
Advanced TrixBox Settings
Firewall Settings
NAT Considerations
Configuring Zaptel Cards
Configuring T1/E1 Cards
Overhead Paging
Caller-ID Blocking
Making Free Directory-Assistance Calls
Predictive Diallers
Advanced Reporting Tools
Outlook Integration
DISA
Feature Codes
The Sky is the Limit
Summary
9
SugarCRM
SugarCRM
Initial Login
Summary
10
Securing our TrixBox Server
Securing our TrixBox Server
Changing Default Passwords
Connecting on a Public IP Address
Updating the Operating System and Asterisk
Backups
Additional Security
Summary
Commonly Used VoIP Terms
Commonly Used VoIP Terms

TrixBox Components

The TrixBox system is made up of a number of components each of which is released under an open-source license. The main benefit of TrixBox is that these components are preinstalled and configured to run. This reduces the effort involved in setting up these applications as compared to trying to accomplish this manually. At the time of writing, TrixBox was at version 1.0 and contained the following components:

  • CentOS 4.3: CentOS is a community supported version of the Red Hat Enterprise Linux distribution as well as the Linux distribution that TrixBox is based on.

  • Asterisk 1.2: The core of the entire system is the most recent version of Asterisk open-source PBX.

  • FreePBX: This tool provides a web-based interface to manage and maintain our Asterisk installation.

  • Flash Operator Panel (FOP): The Flash Operator Panel is a switchboard application that a receptionist can use to see the status of all the extensions and telephone circuits.

  • Cisco XML Services: If we are using...

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