Book Image

TrixBox Made Easy

By : Kerry Garrison, Barrie Dempster, Kerry Garrison (Project)
Book Image

TrixBox Made Easy

By: Kerry Garrison, Barrie Dempster, Kerry Garrison (Project)

Overview of this book

TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled with Trixbox offering real power and flexibility. The book begins by introducing telephony concepts before detailing how to plan a telephone system and moving on to the installation, configuration, and management of a feature packed PBX. This book is rich with practical examples and tools. It provides examples of well laid out telephone systems with accompanying spreadsheets to aid the reader in building stable telephony infrastructure.
Table of Contents (16 chapters)
TrixBox Made Easy
About the Authors
About the Reviewers
Free Chapter
Introduction to VoIP
TrixBox Configuration
Commonly Used VoIP Terms

Making Free Directory-Assistance Calls

Several new companies have cropped up to allow free directory-assistance calls. These are usually prefaced by a short advertisement that we have to listen to. However, it is difficult to make all our employees remember to dial some other phone number for directory assistance. The easier way is to make Asterisk and FreePBX to route calls placed to 411 or 5551212 to one of these free services.


Directory Assistance

These numbers are used for directory assistance in the US. These may again differ depending on our telecommunications provider or country. For example, in the UK these are the 118 numbers, such as 118118 or 118247.

From FreePBX main screen, click Setup | Trunks | Add Custom Trunk.

We would then configure it as shown in the screenshot overleaf for setting up the ability to call 411-METRO.

Note that we need to specify the technology (SIP, IAX2, ZAP), the Trunk name (FWD), and the phone number to dial. In the case of FWD, we need to add...