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Implementing Enterprise Observability for Success

Implementing Enterprise Observability for Success

By : Manisha Agrawal, Karun Krishnannair
4.5 (4)
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Implementing Enterprise Observability for Success

Implementing Enterprise Observability for Success

4.5 (4)
By: Manisha Agrawal, Karun Krishnannair

Overview of this book

Observability can be implemented in multiple ways within an organization based on the organization’s needs. So, it’s crucial for organizations to decide whether they need observability and to what extent, what skills and tools will suit them, and how long will it take to implement it. Implementing Enterprise Observability for Success provides a step-by-step approach to help you create an observability strategy, understand the principles behind the creation of the strategy, and logical steps to plan and execute the implementation. You’ll learn about observability fundamentals and challenges, the importance of data and analytics along with different tools. Further, you’ll discover the various layers from which data should be collected for setting up observability. Through real- life examples distilled from the author's experience in implementing observability at an enterprise level, you’ll uncover some of the non-technical & technical drivers of observability like the culture of the organization, the hierarchy of stakeholders, tools at disposal and the willingness to invest. By the end of this book, you’ll be well-equipped to plan the observability journey, identify different stakeholders, spot the technology stack required, and lay out an effective plan for organization-wide adoption.
Table of Contents (16 chapters)
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1
Part 1 – Understanding Observability in the Real World
7
Part 2 – Planning and Implementation
12
Part 3 – Use Cases

Introducing the RASCI matrix

So far, we have discussed the drivers, users, actors, and supporters, each in their own context. Throughout this book, we have been talking about which team is responsible for what type of actions. You might have made mental notes of it. To make things easier, we can use the RASCI matrix (R = Responsible, A = Accountable, S = Support, C = Consulted, I = Informed), which is a standard method for representing the roles of various stakeholders of a project.

The following table provides a high-level summary of the RASCI matrix for observability implementation:

Table 8.1 – RASCI matrix for observability

Table 8.1 – RASCI matrix for observability

You can apply this RASCI matrix as is or make certain changes to it, depending on how the involved teams are set up in your organization. For example, the enterprise data team and enterprise architects may be a single unit performing both functions, so you should merge the rows for them so that you can reach out to them...

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