Book Image

Troubleshooting System Center Configuration Manager

By : Gerry Hampson
Book Image

Troubleshooting System Center Configuration Manager

By: Gerry Hampson

Overview of this book

Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them.
Table of Contents (16 chapters)
Troubleshooting System Center Configuration Manager
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
2
Configuration Manager Monitoring Workspace and Log Files
Index

Service Connection point


This role is a new introduction into the Configuration Manager current branch, which was also known as version 1511. The role provides functionality for multiple purposes, which are as follows:

  • Download of updates specific to our Configuration Manager infrastructure

  • Upload of telemetry data from Configuration Manager to Microsoft

  • Managing mobile devices with Microsoft Intune

  • Managing mobile devices with on-premises mobile device management

Troubleshooting in the console

First of all, we should be aware that this role has only two configuration options, which are Online and Offline:

If we leave the recommended default of online, then the server will contact Microsoft every 24 hours to check for updates and upload telemetry data. The amount of telemetry data can be set by visiting the blue drop-down menu in the top left-hand corner of the Configuration Manager console. The options available are Basic, Enhanced; and Full.

From a troubleshooting perspective, these are just about...