Book Image

Salesforce CRM - The Definitive Admin Handbook

By : Paul Goodey GP, Paul Goodey
Book Image

Salesforce CRM - The Definitive Admin Handbook

By: Paul Goodey GP, Paul Goodey

Overview of this book

Table of Contents (18 chapters)
Salesforce CRM – The Definitive Admin Handbook Third Edition
Credits
About the Author
Acknowledgments
About the Reviewers
www.PacktPub.com
Preface
Index

Folders


Folders are used to organize e-mail templates, docs, reports, and dashboards. Folder access is specified as read or read/write, which is explicitly set for the folder, and there is no rolling up of user permission to access using the role hierarchy. Only one type of media can be stored per folder; it is not possible to mix the types of files that are stored.