Book Image

Salesforce CRM - The Definitive Admin Handbook

By : Paul Goodey GP, Paul Goodey
Book Image

Salesforce CRM - The Definitive Admin Handbook

By: Paul Goodey GP, Paul Goodey

Overview of this book

Table of Contents (18 chapters)
Salesforce CRM – The Definitive Admin Handbook Third Edition
Credits
About the Author
Acknowledgments
About the Reviewers
www.PacktPub.com
Preface
Index

Mash-ups in Salesforce CRM


Mash-ups in Salesforce CRM might seem daunting at first, especially if you are less familiar with Internet scripting technologies such as HTML, but certain types of mash-up can be accomplished by most people and do not require professional software developers or the IT team.

Note

HTML is the main markup language that creates web pages and other information that can be displayed in a web browser (https://en.wikipedia.org/wiki/HTML).

Before we start out, it is always useful to first evaluate how and where the mash-up needs to be done, and in particular, the type of data and service that is to be mashed up. Once this is understood, you can then begin to consider the coding effort and plan the resources required to implement them.

To understand the flavor of mash-ups as far as Salesforce CRM is concerned, and as suggested, there are two main categories of mash-up development at a high-level, and these can be classed as either server side or client side, as shown in the...