Puppet has become a very popular configuration management tool. This is great news if you are having problems. There are a lot of other people who use Puppet and who can help you. Finding people who can help is a challenge. The ideas in this chapter should point you in the right direction so that you can get some traction while solving your issues.

If you still cannot find anyone who can solve your issues, I suggest broadening your search to include other configuration management tools such as Chef, Ansible, and Salt. If someone you know knows one of these tools and you can explain your problem, they may be able to help you phrase your problem correctly for a configuration management framework. Often, the problems that people have are more procedural in nature. They don't know how to do things in a system that is managed by a configuration management tool.