Book Image

Troubleshooting Citrix Xendesktop

By : Gurpinder Singh
Book Image

Troubleshooting Citrix Xendesktop

By: Gurpinder Singh

Overview of this book

Table of Contents (20 chapters)
Troubleshooting Citrix XenDesktop
Notice
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Using MCS service logging for troubleshooting common issues


Once the XenDesktop service logging is enabled for all relevant MCS-related services, we are ready to collect logs and troubleshoot any issue that arises in a XenDesktop environment due to misconfiguration or communication problems with these components.

Before proceeding to look at the service logs, we just want to highlight that there are some common areas that can be a cause of issues pertaining to MCS:

  • Hypervisor communication

  • Domain permissions

  • Failed database entries

  • Host-to-storage connection issues

  • Naming convention issues with host

Let's look at a case study to understand MCS issues while creating a catalog and adding machines.

Case study – Machine Creation Services fail while creating a catalog

This may happen if you have recently migrated your XenDesktop 5.x environment to a XenDesktop 7.x site and have not adjusted the vCenter permissions required for the XenDesktop 7.x site.

Let's look at the error you receive while creating...