Book Image

Getting Started with Microsoft System Center Operations Manager

By : Kevin Greene
Book Image

Getting Started with Microsoft System Center Operations Manager

By: Kevin Greene

Overview of this book

Most modern IT environments comprise a heterogeneous mixture of servers, network devices, virtual hypervisors, storage solutions, cross-platform operating systems and applications. All this complexity brings a requirement to deliver a centralized monitoring and reporting solution that can help IT administrators quickly identify where the problems are and how best to resolve them. Using System Center Operations Manager (OpsMgr), administrators get a full monitoring overview of the IT services they have responsibility for across the organization - along with some useful management capabilities to help them remediate any issues they've been alerted to. This book begins with an introduction to OpsMgr and its core concepts and then walks you through designing and deploying the various roles. After a chapter on exploring the consoles, you will learn how to deploy agents, work with management packs, configure network monitoring and model your IT services using distributed applications. There’s a chapter dedicated to alert tuning and another that demonstrates how to visualize your IT using dashboards. The final chapters in the book discuss how to create alert subscriptions, manage reports, backup and recover OpsMgr, perform maintenance and troubleshoot common problems.
Table of Contents (18 chapters)
Getting Started with Microsoft System Center Operations Manager
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Alert tuning overview


One of the most common complaints that I hear from customers when I ask them about their existing monitoring solutions or OpsMgr deployments is that there's too many alerts in the console and it's hard to decipher which ones are important and which should be ignored. This situation is compounded further when email alerting is configured and it's not uncommon for staff to simply create a rule in their email client that moves all emails sent from the monitoring solution into a subfolder (or direct to deleted items) and then completely ignore them.

If a monitoring solution is let get to this point, then it quickly becomes useless. With a proper alert management/tuning strategy for OpsMgr in place, you'll quickly see the true benefits of this awesome product and it will definitely save you some time when troubleshooting and resolving issues.

Alert tuning is an ongoing administration process in OpsMgr and when you modify an alert (for example, tweaking thresholds or disabling...