Book Image

Microsoft System Center 2016 Service Manager Cookbook - Second Edition

By : Steve Buchanan, Steve Beaumont, Anders Asp, Dieter Gasser, Andreas Baumgarten
Book Image

Microsoft System Center 2016 Service Manager Cookbook - Second Edition

By: Steve Buchanan, Steve Beaumont, Anders Asp, Dieter Gasser, Andreas Baumgarten

Overview of this book

Keep your organization up to speed with the Microsoft System Center 2016 Service Manager Cookbook. Over 100 practical recipes for SCSM 2016 give you all the tools to master IT service management.
Table of Contents (23 chapters)
Microsoft System Center 2016 Service Manager Cookbook - Second Edition
Credits
Foreword
About the Authors
About the Reviewers
www.PacktPub.com
Customer Feedback
Preface

Preparing for Service Manager 2016


Although an in-place upgrade from Service Manager 2012 R2 to Service Manger 2016 is supported, there are some important aspects to be taken into account before you upgrade your environment to Service Manager 2016.

Supported upgrade paths

In order to do an in-place upgrade to Service Manager 2016, you must be running Service Manager 2012 R2 with Update Rollup 9 (version 7.5.3079.607 or later). If you are currently using an earlier version, you must first upgrade to Service Manager 2012 R2 and install the latest Update Rollup.

If you are running either or both Service Management Automation 2012 R2, and Orchestrator 2012 R2, in your environment, and you are using the Orchestrator connector to import runbooks into SCSM, you must first upgrade Service Management Automation and Orchestrator to version 2016.

Minimum hardware recommendations

Please make sure you meet the following minimum hardware recommendations before upgrading to Service Manager 2016:

Service Manager...