The GlideRecord class is one of the most ubiquitous and useful classes in ServiceNow. Its primary function is to query a database table, and present values corresponding to each record in that table, that matches a given query. It can also be used to add, modify, or delete records. A GlideRecord object consists of properties with names corresponding to each field in the table. In the client-side Glide API, these properties usually contain strings, whereas on the server-side API, these properties contain GlideElement JavaScript Objects with their own methods and properties.
Learning ServiceNow - Second Edition
By :
Learning ServiceNow - Second Edition
By:
Overview of this book
This book is an updated version of Learning
ServiceNow, that will cover the new and
updated features of the ServiceNow platform.
It will show you how to put important
ServiceNow features to work in the real
world, while introducing key concepts via
examples of managing and automating IT
services. It'll help you build a solid foundation
of knowledge, and will demonstrate how to
effectively implement and configure modules
within ServiceNow. We'll show you how to
configure and administer your instance,
and then move on to building strong user
interfaces and creating powerful workflows.
We also cover other key elements of
ServiceNow, such as notifications, security,
reporting, and custom development. You
will learn how to improve and automate your
business' workflow and processes. By the end
of this book, you will be able to successfully
configure and manage ServiceNow like a pro.
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Current Title:
Learning ServiceNow - Second Edition
Table of Contents (19 chapters)
Learning ServiceNow Second Edition
Contributors
Preface
Free Chapter
The Interface
Lists and Forms
UI Customization
Understanding Data and Relationships
Tasks and Workflows
UI and Data Policies
User Administration and Security
Introduction to Scripting
The Server-Side Glide API
The Client-Side Glide API
Server-Side Scripting
Client-Side Scripting
Service Portal Scripting
Debugging
Index
Customer Reviews