The Flash Operator Panel is an application intended to work as a switchboard for Asterisk. It shows the state of our Elastix Server in real time via a web application. This application is ideal for assistants, receptionists, or call center supervisors, and end-users. Elastix comes with its own Flash Operator Panel, which was developed by Palosanto Solutions, and an older Flash Operator Panel version developed by Nicolás Gudiño. In this recipe, we will install Flash Operator Panel 2 (FOP2) and show how it is used.
We can get the following information:
Extensions (busy, ringing, or available)
Trunks (digital, analog, or IP (SIP/IAX))
Conference rooms
The state of calls such as talking time and caller ID
The state of registration for IP extensions (SIP or IAX)
Voicemail messages per extension
Analog channels (extensions or lines/trunks)
Queues and agents
The actions we can perform are as follows:
Dial
Hang up
Transfer
Record calls
Listen to active calls (Spy)