Whenever we have the need for recording the calls that pass through our system, Elastix, and taking advantage of FreePBX's and Asterisk's features. In this section, we will show the configuration steps to record the following types of calls:
Extension's inbound and outbound calls
MeetMe rooms (conference rooms)
Queues
Go to PBX | PBX Configuration | General Settings.
In the section called Dialing Options, add the values
wandWto the Asterisk Dial command options and the Asterisk Outbound Dial command options. These values will allow the users to start recording after pressing*1. The next screenshot shows this configuration.
The next step is to set the options from the Call Recording section as follows:
Extension recording override: Disabled. If enabled, this option will ignore all automatic recording settings for all extensions.
Call recording format: We can choose the audio format that the recording files will have. We recommend the wav49 format...