Now that we know how to record calls, we will show how to retrieve them in order to listen them.
To visualize the recorded calls, go to PBX | Monitoring.
In this menu, we will be able to see the recordings stored in our system. The displayed columns are as follows:
Date: Date of call
Time: Time of call
Source: Source of call (may be an internal or external number)
Destination: Destination of call (may be an internal or external number)
Duration: Duration of call
Type: Incoming or outgoing
Message: This column sets the Listen and Download links to enable you to listen or download the recording files.
To listen to a recording, just click on the Message link and a new window will popup in your web browser. This window will have the options to playback the selected recording. It is important to enable our web browser to reproduce audio.
To download a recording, we click on the Download link.
To delete a recording or group of recordings, just select them and click on the...