Dependent Activities in SCSM 2012 can be used to link activities between different Change Requests and Release Records, if relationships between the management processes are needed. This recipe will show how to create Dependent Activities in a Change Request template.
To create a Dependent Activity in a Change Request Template open the SCSM 2012 console and navigate to Library | Templates. Open Change Request Service Pack Installation Template
we created in an earlier recipe.
To create a Dependent Activity, follow these steps:
Click on the Activities tab in the Change Request form.
Click on + Activities.
Choose Default Dependent Activity in the list of templates and click on OK.
In the Dependent Activity Template form add the Title and Description information. If the Owner or Assigned To User is static for all Change Requests based on this Template you can add the Users in the corresponding fields...